Mekong Captial's Culture - An access to breakthrough performance

ACCESS TO BREAKTHROUGH PERFORMANCE

The journey to a robust culture began.

In the beginning, we did not have any activities to engage our team members; rather we focused on giving our team knowledge and technical skills. Then when Mekong Capital started expanding rapidly, the lack of internal connection and clear communication resulted in everyone working in silos, lots of fighting, and office politics. In the end, few or no people saw themselves as responsible for any results, and everyone had an explanation that it was someone else’s fault. Therefore, in December 2007, we engaged in a transformation journey to deliver fully on our potential.

But it was not easy...

People who weren’t excited about the new culture left the company. It was also an opportunity for us to attract new talents who were very interested in the new future and culture we were building. As we started to identify what core values were important to us and build our culture around those core values, more and more team members began to take ownership, see the value, and support this transformation.

By 2010, our transformation process was complete. Anyone who wasn’t excited about the new culture had left the company. And new joiners at that time were those who were attracted to the new future and culture that we were building. Over the years, we have built a stable and well-balanced team, strongly empowered by our core values to deliver breakthrough results to Mekong Capital and our investee companies.

We continued to reinvent core values.

We continuously re-discover our core values towards the fulfillment of our vision. Now we have eight core values precisely targeted at what kinds of behaviors lead to results.

To make the cultural transition more familiar to the employees, we actively organize training courses and programs so that new employees can discover the core values for themselves and practice them in their work.

Mekong Capital with 8 core values
GenesisResultershipJeromositySpringthroughVictoranceBeautegrityCommunipleteInquisity

Genesis

Choosing the view of life that we are the source of what we choose, what actions we take, what impact we have and how the world materializes around us. Being the cause rather than the effect.

Resultership

Everything starts from, and is organized around, committed breakthrough results.

Jeromosity

Relating to ourselves and other people as their commitments, intentions, possibilities and inherent goodness. Empowering ourselves and others.

Springthrough

Inspiring ourselves and others to step out of comfort zones, play a bigger game, and choose empowering contexts which lead to new actions and breakthrough results.

Victorance

Fearless and relentless perseverance until the goal is achieved regardless of whatever obstacles seem to be in the way.

Beautegrity

Honoring our word so that everything works. Working together as a unified powerful force.

Communiplete

Communicating in a complete and direct way so that nothing is in the way, misunderstood or unhandled. Getting the other person and being gotten.

Inquisity

Relentlessly pulling for the big picture or vision, intentions, root causes and key drivers. Generating penetrating insights which continuously transform our understanding of what we thought we were dealing with.

Our culture enables us to fulfill our personal commitments in life.

To ensure harmony and balance between work-related commitments and personal commitments, we created six spaces for our shared personal commitments, which we call Six Forces. We empower each other and even create shared opportunities for all our employees to realize their personal commitments in life.

Now Lover

We appreciate the balance, and we embrace wonder, beauty, and greatness in our everyday moments.

Ukelele Series 2021

Ukelele Series 2021

Now Lover - Group Coloring 2020

Group Coloring 2020

Now Lover - Watercolor Class 2019

Watercolor Class 2019

We are committed to create a better future for the younger generations.

Future Changer - Leadership Bootcamp 2021

Leadership Bootcamp 2021

Future Changer - Delivering Peace 2020

Delivering Peace 2020

Future Changer - Library Donation 2019

Library Donation 2019

We facilitate opportunities and empower the interest & commitments of the people we love. They also leave them with the confidence to explore their world without fear and enjoy each moment they live regardless of where they are or who they are with.

Family Day 2021

Love Giver - Family Trip 2020

Family Trip 2020

Haloween 2020

We are committed to our transformation and the people around us.

Game Changer - Culture Trip to Mobile World 2020

Culture Trip to Mobile World 2020

Game Changer - Culture Trip to VNG 2020

Culture Trip to VNG 2020

MAX-FERDINAND SCHEICHENOST Director of Digital Transformation - Mekong Capital Team

Digital Workshop 2020

We commit to our breakthroughs in physical and intellectual wellbeing. We inspire ourselves and others to step out of their comfort zone and achieve breakthroughs.

Tri An Biking Trip 2020

Tri An Biking 2020

Tri An Biking Trip 2020

Tri An Biking 2020

Bhutan Trip 2019

Bhutan Trip 2019

Bhutan Trip 2019

Bhutan Trip 2019

We strive for balance and smooth integration among work, family, nature, and purpose. We are committed to be engaged in outdoor and natural environments.

Tri An Biking Trip 2020

Tri An Biking 2020

Thac Mai Trek 2020

Thac Mai Trek 2020

Bhutan Trip 2019

Bhutan Trip 2019

Bhutan Trip 2019

Bhutan Trip 2019

Ukelele Series 2021

Ukelele Series 2021

Now Lover - Group Coloring 2020

Group Coloring 2020

Now Lover - Watercolor Class 2019

Watercolor Class 2019

Future Changer - Leadership Bootcamp 2021

Leadership Bootcamp 2021

Future Changer - Delivering Peace 2020

Delivering Peace 2020

Future Changer - Library Donation 2019

Library Donation 2019

Family Day 2021

Love Giver - Family Trip 2020

Family Trip 2020

Haloween 2020

Game Changer - Culture Trip to Mobile World 2020

Culture Trip to Mobile World 2020

Game Changer - Culture Trip to VNG 2020

Culture Trip to VNG 2020

MAX-FERDINAND SCHEICHENOST Director of Digital Transformation - Mekong Capital Team

Digital Workshop 2020

Tri An Biking Trip 2020

Tri An Biking 2020

Tri An Biking Trip 2020

Tri An Biking 2020

Bhutan Trip 2019

Bhutan Trip 2019

Bhutan Trip 2019

Bhutan Trip 2019

Tri An Biking Trip 2020

Tri An Biking 2020

Thac Mai Trek 2020

Thac Mai Trek 2020

Bhutan Trip 2019

Bhutan Trip 2019

Bhutan Trip 2019

Bhutan Trip 2019

Our culture also enables us to deliver breakthrough results consistently.

Along the way, many of our investee companies noticed the change that happened within Mekong Capital, and they wanted something similar for themselves. Most notably, Mobile World was able to transform its culture over a single year. Starting with the strong commitment of the five co-founders of Mobile World, they cascaded down to build a culture of integrity and customer focus. And this culture still runs very deep in Mobile World, being embodied by its 40,000+ employees.

During this journey, we discovered that the performance of Mekong Capital, and ultimately the performance of our investee companies, starts with who are being and how we empower the success of each other and our investee companies. Therefore, standing in our shared commitment to each of our investee achieving their visions, we have designed our involvement in such a way that our investee companies take actions to create for themselves ways of looking at things that lead to breakthroughs in performance necessary for their vision to be achieved.

And unfold more transformation in our investee companies.

Nhat Tin Culture Committee

Nhat Tin Culture Committee

But it wasn’t easy at first. Many of our investee companies had a view that the core values were outside of their urgent priorities – they would get around to them eventually. Often, employees were of the view that the core values were aspirational, or for marketing purposes, not that it was their job to apply the core values in their actions every day.

Through much trial and error, we learned to work closely with our investee companies to coach them to develop their corporate cultures around their core values and empower them to practice applying their core values. The more that a company’s management team practices the application of core values in their day-to-day actions, the more they will see that it works and will keep doing it. Since then, we continued to re-invent our interactions with our investee companies to be much more powerful and impactful, which leads to our investee companies’ performance has improved significantly.

Mekong Capital team

Meet the team

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